1. Information We May Collect
We may collect information you provide directly, information generated through your use of Toasty, and limited technical information needed to operate, secure, and improve the app. This may include:
- Account and contact information: name, email address, phone number, user ID, username, login information, and account settings.
- Profile information: display name, age or birthday, bio, gender, pronouns, interests, activities, vibes, lifestyle details, preferences, prompts, pinned locations, venue preferences, and other profile details you choose to provide.
- Photos, videos, and user content: profile photos, uploaded media, messages, invites, ratings, suggestions, support requests, reports, and other content you submit through the app or website.
- Location information: approximate location, pinned location, selected city, venue-related location preferences, and other location information used to show nearby people, venues, and recommendations.
- Business and venue information: venue names, business details, contact details, plan selections, location details, offers, and other information submitted through business, venue, or partner flows.
- Device, usage, and analytics information: device identifiers, app interactions, product usage, feature activity, performance data, crash data, diagnostics, and other technical information used to maintain and improve Toasty.
- Safety and moderation information: reports, block actions, account status, moderation signals, abuse-prevention information, and other data used to help protect users and the platform.
Some information may be considered sensitive depending on your location or how you use Toasty, such as profile details, preferences, lifestyle information, photos, messages, or location-related information. You choose what profile information and content you provide.
2. How We May Use Information
We use the information we collect to operate Toasty and provide a safer, more personalized experience. This includes:
- Creating, maintaining, and securing user and business accounts.
- Operating core app features such as profiles, matching, likes, invites, messages, ratings, venues, and recommendations.
- Showing nearby venues, people, and location-based experiences based on your preferences and approximate or pinned location.
- Personalizing your app experience, recommendations, filters, and product features.
- Providing customer support and responding to privacy, safety, account, or business inquiries.
- Sending important service, account, security, policy, or product notices.
- Improving app performance, debugging issues, analyzing usage, and developing new features.
- Detecting, preventing, and responding to abuse, fraud, spam, unsafe behavior, policy violations, or technical issues.
- Complying with legal obligations, enforcing our terms, and protecting Toasty, our users, and the public.
4. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, misuse, loss, or alteration. However, no system can be guaranteed to be completely secure, and we cannot promise absolute security of your data.
5. Data Retention and Deletion
We keep information for as long as reasonably necessary to provide Toasty, maintain account functionality, support safety and security, comply with legal obligations, resolve disputes, enforce agreements, and improve our services.
You may request account deletion or delete your account through available in-app options where supported. When an account is deleted, we delete or de-identify account information where reasonably possible, unless we need to retain limited information for legal, safety, fraud-prevention, security, dispute-resolution, or compliance purposes.
Some deleted content may not disappear immediately from backups, logs, or cached systems, but we will handle it according to our retention and deletion practices.
6. Your Privacy Choices
You maintain control over many parts of your Toasty experience. Depending on the features available to you, you may be able to:
- Update or correct your profile information.
- Change your photos, bio, prompts, preferences, and venue selections.
- Adjust location, distance, age, vibe, and other matching preferences.
- Block or report users.
- Request access, correction, deletion, or help with your account information.
- Contact us with privacy, safety, or support questions.
You can contact us regarding account access, corrections, deletion requests, privacy choices, or general privacy questions by emailing support@toasty.social.
7. Children’s Privacy
Toasty is not intended for children under the age required to use our services under applicable law. We do not knowingly collect personal information from children in violation of applicable law. If we discover that we have inadvertently collected such data, we will delete it promptly.
8. Third-Party Services
Toasty may use third-party tools and service providers for app infrastructure, authentication, cloud storage, databases, analytics, diagnostics, crash reporting, maps, moderation, customer support, and other operational needs. These providers may process information on our behalf according to their own terms and privacy practices.
Toasty may also link to third-party websites, venues, maps, or external services. We are not responsible for the privacy practices of third-party websites or services that we do not control.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, features, legal requirements, or regulatory obligations. Updated versions will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Toasty Social LLC
Email: support@toasty.social